360motoring
Support

Returns and refunds

An unused part in its original packaging can come back within 7 days of delivery. Who pays the freight depends on why it is coming back.

What can be returned

Wrong part for your listed variant
Full refund, and we pay freight both ways
Damaged in transit
Replacement or full refund, reported within 48 hours of delivery
Changed your mind
Refund less return freight, part must be unused and unfitted
Fitted, painted or modified parts
Not returnable
Made-to-order and custom-finish items
Not returnable once production has started

How to start a return

  1. 01Message us on WhatsApp or email with your order number and photos of the part as it arrived, in its packaging.
  2. 02We confirm the return and send a pickup or a drop address, depending on the part's size.
  3. 03Once the part reaches us and passes inspection, the refund goes back to the original payment method within 7 working days.

Why painted parts are excluded

ABS kits are supplied primed for paint matching. Once a painter has worked on a part it cannot be resold, and the paint itself can hide a fitment problem that would otherwise have been obvious. Test-fit before you paint, every time.